Import Manager

Import Manager – Milwaukee Brokerage Team

Team of 13 – Reports to the President.

Operational Responsibilities:

  • Managing work volumes for brokerage team and ensuring coverage and cross training for vacations and sick days and ensuring service levels are met.
  • Assist staff with entry compliance details to satisfy Customs regulations (HTS Classification/ADD review/PGA review)
  • Ensure files are processed within prescribed timelines and customer service levels are met (shipment release/billing/dispatch to trucker)
  • Assist staff as needed with billing errors, CBP transmission, credit controls, customer communications as needed
  • Enter classification work in operating system
  • Handle Entries for short staff situations and difficult entries as needed
  • Regulate and approve requested time off for team
  • Supervise & mentor staff. Help identify necessary training needed
  • Reinforce key corporate service objectives & values
  • Assist management with finding efficiencies in operations


  • Licensed Customs Broker
  • Experience in Brokerage/Forwarding
  • Proficient in Microsoft suite with strong Excel Skills
  • Strong Classification skills
  • In-depth knowledge of U.S. Customs regulations and import processes
  • Some previous management/supervisory experience preferred
  • Excellent written and oral communication
  • Ability to analyze information, think through difficult problems, and make critical decisions based on limited information
  • Ability to effectively interact with varying position levels including senior management

Bachelor’s degree is preferred but will consider individuals with strong industry experience.

CargoWise software experience is preferred but not required.

Please send your resume to Amber Leavitt:

Import Department
Project Location(s):
Milwaukee, WI
Job Type:
Import Manager
Bachelor's Degree Preferred
not specified