Customer Testimonials

M.E. Dey is my go to company when I import. You guys handle my shipments seamlessly.

Andrea Kahn
Universal Electronics Inc

Thanks for all your help. ME Dey does a great job for Metalcraft and I personally really appreciate it.

Lorna Pluim

 

I really can’t thank you enough for taking care of this. You have truly earned your title “Import Specialist”!

I can’t thank ME Dey enough for all the help you’ve given us.

Janell Held
Purchasing Manager
CL&D Graphics, Inc.

 

I just have to say this... you are both awesome. You guys always answer my ... questions perfectly. It's so refreshing to have people who know what they're talking about handling my shipments.

These people are GREAT. They are really on the ball and handle all the details. Best customer service ever and great pricing.

Phil
Phil Barnhart
ProtoVision Displays LLC

You have no idea how happy I am to be working with you guys again. You make everything easier...everyone should work with ME Dey!

Brian Doughty
Director of Logistics
Infusion Brands International, Inc.

You have been fantastic to work with, as well.  I know that you are doing everything humanly possible to get us our freight tomorrow and I truly appreciate it.

I had somebody ask me if we have worked with this particular freight forwarder in the past (indicating that a new freight forwarder could bring risk).  My comment was that I have not, nor have I found one that is more responsive to our needs.  I have every confidence that you will do everything possible to keep that shipment arrival time tomorrow.

I am certainly pleased that we chose to partner with Evans on this shipment and that Evans chose to partner with M.E. Dey.  Please feel free to pass my favorable comments to any and all within your organization or outside.

Best regards,

Jim
Jim Amend
VP of Supply Chain

I am woe-free!

Everything, primarily the communication, from your office(s) has been outstanding. And most of our suppliers are getting the hang of it as well and that’s a good, no - not good, um...
a miraculously wonderful thing!

Thanx!

Jeff Edenhofer
Olympic Supply

We had an air shipment that became the shipment from hell – delays, splits, reroutes, missed loading, holds, etc. etc. This shipment contained a tea we had scheduled to be delivered a week ago. It is for a very large order for a new customer. I am writing this now knowing that the tea, delivered this morning, will be packed and timely delivered to our customer because of your efforts.

I truly believe that if you were not constantly working the phones and emails to Chicago, Minneapolis, Northwest, USDA, In-Flight and others that this shipment would not be here even as you read this. You even checked in with the Terminal after 9pm Friday night to confirm when it was available for pickup, then contacted the trucker to re-schedule pickup so he would not be waiting and we do not get hit with additional charges.

And through this you kept us informed with the shipments’ status. You were proactive, anticipating what could (and unfortunately did) happen and planning contingencies, yet always keeping costs in mind.

As challenging as this shipment was, with so much out of our (Rishi & ME Dey) control, your help, dedication and especially, communication got the shipment here and kept the frustration to a minimum.

Sincerely,

Dan Boyea
Controller
Rishi Tea

 

Fabulous!  You ladies are the best! If I could, I’d use ME Dey for every single shipment I make!  

Best Regards,

Chrissy Blanchard
RBP Chemical Technology

I would ... like to Thank-You for your constant updates. Over the 30 + years of equipment installations and the receipt of dozens of parts or supplies have I ever had anyone keep me informed as well as you did. I'm usually lucky to have a call from the trucker the day before. Sometimes they just show up and say the dispatcher was suppose to call.

Again I Thank-You for you persistence and look forward to working with you or another shipper that could even match a quarter of the service you provided.

Jim Sobel
Project Engineer

 

Fabulous!

Thanks very much.  It's a joy to work with ME Dey.  You are all very professional and really know your stuff.

Thank you.

Kind Regards,

Stacy Peterson
Connoils LLC

You have been one of the nicest, most excellent and best carrier I have ever dealt with. I can't thank you enough for the extraordinary service you gave us while transporting this equipment to our plant.

It is really amazing the way you handled it from the beginning. For the first time in 9 years I have been working with Hammond, I didn’t do anything, but just wait for the equipment to arrive, because you took care of it since Canada all the way down to Mexico.

Muchas gracias por tu ayuda.. thanks a lot for your great help, support and service given on this last delivery, it was an outstanding delivery from you.

Talk to you soon and I hope we meet again on another equipment delivery.

Dolores Wright
Hammond Power Solutions Inc.

It is a pleasure to work with you and your staff. It is obvious that this partnership taken another step forward.

Thank you!

Charles L. Keepman
Executive Vice President
Evans Transportation Services, Inc.
 

Thank you so VERY much for getting those two Malaysian containers delivered so early this week.  It really helped us to get the product to the stores for the weekend.  I truly appreciate your efforts!      

Best regards,

Troy De Motts
Gift, Home Decor, & Seasonal Buyer
JAVIC Wholesale

I have always been quick to complain when things do not happen as I would hope they would…

There was a huge shipment coming into my location and Pam was in charge of getting this cleared, routed and delivered as quickly as possible.

With a very small window of delivery in which to perform, Pam came through with flying colors.  She got the pick up number, a trucker to standby for pick up and delivery all in the same day as when the train pulled into the yard for unloading. Pam also kept me informed throughout the entire day in regards to the status of my product and when I could expect delivery. This extra attention she provided to me on this transaction allowed me to keep my customer calm and satisfied. A tremendous load off of my shoulders.

I hope that you can and will tell Pam how grateful I am for the excellent service she provided to FM.  Her efforts allowed me to deliver this rush order for my single largest customer on time and in perfect condition.

I cannot tell you how much this meant to me, my customer and FM.

Tell Pam "thank you for a task very well done.

Thanks,

Jack Berlinski
President
FM Industries LLC