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M. E. Dey & Co.
5007 S. Howell Ave.
P.O. Box 370080
Milwaukee, WI 53237 USA
T: 414-747-7000
or 800-635-5537
F: 414-747-7010
info@medey.com


 

Over a Century of Tradition and Innovation

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mae dey1907 - M. E. Dey & Company is founded in Milwaukee, Wisconsin by Mae Elizabeth Dey. Awarded Custom Broker License Number 5, Miss Dey and her company operate exclusively as a Customs Broker.

 In the early 1900's, import shipments into the United States generally arrive via steamship into major east or west coast ports. The cargo is then moved by rail to various inland destinations, including Milwaukee. During these early years, it is essential for brokers located far from any major seaports to develop strong working relationships with brokers who are situated on the coasts. Mae Elizabeth builds these bonds, learns the complexities of the industry, and works long hours to improve and expand her business.

1920 – Women get the vote. Dey is a suffragette.

1922 – Mae Elizabeth Dey’s nephew, Rolland Gardenier joins the company while attending Marquette University.

1927 –  Dey  expands and incorporates the firm, in part through contacts in such Old Milwaukee companies as Harnischfeger and Falk. Her hard work pays off, and by 1927, the company has a staff of four including one full-time salesman.

1929 - Mae Dey passes away in her early 50's. Although the company is starting to make its mark in the industry, losing its founder and visionary is a traumatic occurrence. This loss is compounded by the stock market crash and the beginning of the Great Depression. Gardenier drops out of Marquette to run the company.

M.E. Dey faces challenging times as America struggles with a crippled economy. The company needs a leader with patience, and an astute business sense in order to ensure that it survives the difficulties ahead. Hired in 1922, Mae Elizabeth's nephew Rolland Gardenier, provides just that leadership.

1930’s - Little did Gardenier realize, as he guides the company through the turbulent 30's, that his skills will be tested again as America enters World War II. The war eliminates most imports and exports, and with it, most Customs Brokers and Freight Forwarders. M.E. Dey, like the majority of other similar businesses, is forced to lay off its employees. Rolland Gardenier is charged with managing the company single-handedly.

1945 - World War II ends. Operations expand to include Export Forwarding, and a license is obtained to operate as a Federal Maritime Commission Forwarder.

1946 - With the war having recently ended and post-war expansion beginning, world trade resumes. Ships from Europe and Asia use Lake Michigan and Milwaukee's harbor regularly. Airfreight, while still in its infancy, is growing steadily and M.E. Dey posts Help Wanted signs in its windows.

Rolland E. Gardenier has successfully led the company through the country's economic depression, a world war, dramatic changes in modes of transportation and enormous technical advances.

1951 – Rolland’s oldest son, Richard Gardenier, 20,  joins the company. It begins to represent a German and  Italian steamship company.

1962 – Import business becomes so big that the firm abandons the steamship companies to focus on customs work.

1971 – As airfreight grows and becomes an important means of trade, M.E. Dey foresees the need for an additional office dedicated exclusively to the clearance of airfreight cargo and expands. From its modest beginnings in downtown Milwaukee, a second office is opened at Mitchell International Airport.

1973The company employs 22.

1975 – M. E. Dey  opens a second office at Mitchell Field.

1977 Richard becomes president. His oldest son Robert, an accountant,  joins the firm. M.E. Dey installs their first computer system, becoming the first Milwaukee Customs Broker to automate office operations and a full-service Freight Forwarding Department is established.

1978 – The company enters the export arena.

1980's - With on-line technology becoming a reality, the entire import entry process is automated and M.E. Dey becomes the first Milwaukee Customs Broker to interface directly with U.S. Customs through the Automated Broker Interface system (ABI).

1982 - Rolland Gardenier dies, just days short of sixty years of service to M.E. Dey & Co. Rolland's son, Richard, continues with his father's innovative business sense by keeping the company a step ahead of an ever-changing marketplace. As the dynamics of world trade evolves, so does M.E. Dey.

1983 – Sandi Siegel is hired as an entry writer.

1984 - The company expands again with the opening of an office at Chicago's O'Hare International Airport.

1985 - M.E. Dey is the first broker in Milwaukee, and one of only six brokers in Chicago, to interface their automated system with The United States Customs Service under the Customs ABI (Automated Broker Interface) program.

1990’s – Richard Gardenier retires from the company with over 40 years of service. The company's dedication to service and excellence continues under Richard's son, Robert, the third generation Gardenier to lead the firm.  As the new president in a rapidly expanding technological age, Robert secures a competitive edge through modern innovations, employee flexibility, and automation. A state of the art system of in-house electronic information is put in place to better assist customers needing immediate answers to their questions and concerns. Employee flex time and work-at-home programs are established to maximize employee efficiency and allow easier client/broker interaction. M.E. Dey also leads the way as part of the first group of freight forwarders in the nation to connect live on-line with the Automated Export System (AES). Robert has accurately anticipated his customer's need for up-to-the-minute information, and when the information age explodes, M.E. Dey has already established their Internet Tracking Program.

1991 – M. E. Dey combines their two Milwaukee offices and moves into their present location at 5007 S. Howell Ave., across from Milwaukee’s Mitchell International Airport while maintaining its Chicago office.

1992Robert marries Sandi Siegel, by then a customs broker.

1996 - Sandi Siegel becomes executive vice president.

The Milwaukee based Export Department becomes one of only nine forwarders nationwide to interface our Export process with AES (Automated Export System). With the development of a Web site, the company's customer service again advances by providing concise and easy to read summaries on subjects of vital interest to the international trade community. The addition of in-house Compliance Consulting Services has further aided importers and exporters in coping with the burdens of regulatory demands.

Today – M.E. Dey & Co., Inc., which began with a single employee, now operates two offices and employs more than three dozen professional people to assist clients with nearly all aspects of their Import and Export programs. Having survived a worldwide depression, numerous recessions, two major and several minor wars, protectionism and the ravages of inflation, the company's commitment to customer service has remained constant from the time of steam and sail, to the era of containers, stack trains and around the world service - providing the best service to each and every customer.

M.E. Dey & Co., Inc. seeks to have site information which will assist you with international shipping questions. While not intended to be a comprehensive guide, this information offers a review of numerous components of the importing and exporting processes. All information provided herein is subject to change.

 

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